Privacy Policy

Personal Information

When you create an account, make a purchase, or contact us, we may collect personal information including your name, email address, shipping and billing addresses, phone number, and payment information. We collect this information to process your orders, manage your account, and communicate with you about your purchases.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us improve our website performance and user experience.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings at any time.

We use the information we collect for the following purposes:

• Processing and fulfilling your orders, including shipping and delivery
• Managing your account and providing customer support
• Sending transactional communications such as order confirmations and shipping updates
• Improving our website, products, and services based on your feedback and usage patterns
• Personalizing your shopping experience and providing product recommendations
• Sending promotional communications (with your consent) about new products, special offers, and events
• Detecting, preventing, and addressing fraud, security issues, or technical problems
• Complying with legal obligations and enforcing our terms of service

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics platforms. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order, government investigation, or subpoena. We may also share information to protect our rights, property, or safety, or that of our customers and the public.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data in transit and at rest, regular security assessments, access controls, and secure data storage practices.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions
• Portability: You can request your data in a structured, commonly used, machine-readable format
• Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails
• Cookie preferences: You can manage cookies through your browser settings

To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within 30 days.

Our website may contain links to third-party websites, plugins, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers promptly.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Transaction records are typically retained for a minimum of 7 years to comply with tax and accounting regulations. Account information is retained for as long as your account remains active, and for a reasonable period thereafter to allow you to reactivate your account if desired.

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the date at the top of this page and, where appropriate, provide additional notice such as an email notification or a prominent notice on our website.

We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us. We take your privacy seriously and are committed to addressing any inquiries promptly.